Pattern
An inbox can represent communication that still requires attention. Processed messages can move into the archive.
Practice
Process email into an action, another trusted system, archive, or deletion until the inbox has a meaningful empty state.
Start small
Archive or delete ten messages that require no further action.
Watch out
Use inbox zero to clarify unfinished work. Avoid checking continuously or chasing the number compulsively.
Concepts
- zero queues
- A queue has a meaningful done state and can return to empty.